ComTec employs and trains certified specialists in the communications field who
will design, install, service and maintain all of your communication needs.
From the smallest office to the largest enterprise . . . schools, medical offices,
municipal buildings, hotels, banks, etc., ComTec simplifies communications, so
sharing information is easier and more effective.
Let us work with you to develop a communication infrastructure that really
works...for YOU.
ComTec recognizes that the heart of every successful organization is their ability to communicate in
an effective, professional manner with their customers and vendors. With today's competition and
increased pressure to perform at their highest production, businesses can turn to their communication
platforms for efficiency and productivity.
ComTec is partnered with the #1 Enterprise Telephony Company in the World, NEC, to deliver the
most cost effective solution to meet your requirements. In addition, ComTec is also partnered with
Cisco, the largest data network infrastructure manufacturer in the world to provide the backbone of
your network.
Here is a sample of the many applications we have to offer:
- Call Centers - Designed to centrally manage and maximize efficiency of inbound and outbound phone traffic.
- Voice Over IP - Services can help you maximize your investment in your network infrastructure, seamlessly
network multiple office locations over a LAN or provide desktop functionality to remote users.
- Unified Messaging - Designed around integrating all your communication sources, including faxes, emails and
voice messages to your email inbox.
- Desktop and CTI - Applications involve integrating the computer with the functionality and resources of your
telephone. This may include database integration, customized dialing features, screen pops, and software
based phones.
- Interactive Voice Response - IVR systems designed around custom calling campaigns integrated with your
office software.
- Remote Worker - Providing people on the go the ability to effectively manage their calls through personal
handheld devices or remote at home IP phones.
- Wireless Mobility - Integrates your cellular wireless phones with your existing networked wireless solution
through your PBX.
- Centralized Administration - A critical tool that empowers the customer to make critical decisions.
- Paging and Intercom - Multi-point notification services that support campus wide communications including
emergency tones and bell dismissal and public address for schools, municipalities and stadium and
enterprise structures.
- Carrier Services - Including exclusive agreements with providers that can supply voice, data, internet and
WAN services at both a national and international level, reducing communication costs and adding
centralized services for placement of services and review of billing records.
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