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IT Services
 

How quickly, efficiently and cost effectively you can access and transmit information is critical. At ComTec, we employ certified experts in the field of IT, who can design, deploy and maintain your network...from the most basic application to the most complex. Let our professionals work with you and show you how easy it is to stay on the cutting edge of technology that really works . . . for YOU.

Our client relationship will begin with a thorough evaluation of your IT system. The purpose of this technology evaluation is to establish a comprehensive mutual understanding of the IT infrastructure, the steps needed to improve it and the documentation to efficiently provide on-going support. You will
receive a detailed report on each aspect of your system, the exposures they represent to your business and budgetary recommendations for specific improvements. Certified engineers inspect and document the infrastructure including:

  • Servers
  • Security
  • Cabling
  • Monitoring
  • Recording
  • Applications
  • Workstations
  • Backup & Support

ComTec’s expert IT specialists will evaluate each network component by degree of exposure, categorized as CRITICAL, RELIABILITY RELATED or PERFORMANCE RELATED.

  • CRITICAL exposures are issues that can cause the network to stop functioning, lose data, or
    prevent data recovery or system reconstruction in the event of a failure.
  • RELIABILITY issues are those that cause the network to become unstable or provide inconsistent
    performance, but without resulting in critical loss of data, functionality or serviceability.
  • PERFORMANCE issues are those that can affect system responsiveness or throughput, but without a significant loss of data or functionality.

You will receive a report that includes:

  • An overview of the technology infrastructure.
  • Summarized and detailed lists of business exposures.
  • Recommendations broken down by both degree of exposure and by technical function.
  • Network diagrams.
  • A list of projects recommended, addressing weaknesses and their associated costs.
  • Product specifications and equipment sourcing recommendations.
  • Definitions of technical terms.
  • Raw data used to compile the report.

Network planning and design is an interactive process, encompassing the technical resources of engineering, project management and your company’s project leader. At ComTec, our focus is to ensure that a proposed new network or service meets your specific needs.