Transporting information — whether it is voice, data, or video is the lifeline for most organizations. Having a partner that understands the importance of these technologies is vital to the businesses we support.
Whether you are a small local organization looking for bandwidth, data connectivity or POTs/PRI service; a multi-location facility looking for connectivity, PBX, MPLS or VoIP service; or an enterprise account looking for dedicated fiber, international Ethernet and fiber, co-location, data back-up, disaster recovery or telephone audits– you can leverage ComTec’s expertise and commitment to client service to achieve your goals.
The ComTec Difference
A hallmark of ComTec USA is our ability to offer quality products, build customizable options and provide a high level of service and support. When a company engages our services they are under the comfort of expert consultants that have an average industry experience of over 25 years.
Key Benefits From ComTec USA
Our services Include:
ComTec’s success and recognition is due to our ability to strategically partner with companies whose brands you already know and trust along with other cutting-edge providers that can satisfy your business needs locally and beyond. Within our portfolios are options from more than 25 national and regional carriers including Comcast, Verizon, and AT&T– our platinum partner.
ComTec’s FourZE Service
Voice, video, and data are ComTec USA’s anchor services. For over 25 years, ComTec has been providing telecommunications and IT consulting services for small to enterprise, level companies and has become one of the region’s most recognizable and successful consulting technology firms.
AnalyZE. StrategiZE. OptimiZE. MaximiZE.
Our implementation formula for success, known as the “FourZE” services, is an approach based on best practice from over two decades and thousands of successful clients:
Analyze. Our proprietary software and formulas make existing bills review and services simple, so having the right starting point makes benchmarks more obtainable.
Strategize. As a member of your team our goal is to offer strategic guidance that take existing services and build plan of actions that considers the growth of your organization, future technology services, and forward thinking applications.
Optimize. We create a foundation for best practices in converting existing services with a practical cost effective implementation program.
Maximize. We implement a plan that takes into consideration resources and costs while leveraging goals and objectives in a way that makes financial and practical sense for the client.
Declarations Inc. has been working with ComTec USA for approximately 4 years and whenever we need additional service work done they have been timely and efficient. The staff is always friendly and courteous from the sales/client care departments to service desk. ComTec USA has gone above and beyond in the past for me whenever I needed them. I would highly recommend their services.
At Leroy E. Kean Real Estate , we found it to be a pleasure to work with ComTec USA. They are very responsive to all our needs with the maintenance of our network and phone system. We have found them to be very professional and willing to assist with any project we have. We will recommend them to anyone looking to purchase any form of telephone system.
ComTec’s wireless technology is instrumental in allowing the THA to deploy a large number of cameras in the exact locations required, an option which would have been too costly to implement solely on fiber. ComTec’s unique technology allows real-time video to be transported wirelessly, thereby saving thousands of dollars in wired infrastructure costs.
Thank you for all the work you and everyone there at ComTec continues to do to keep us in communication with our parents and colleagues. You guys have always made yourselves available and timely– from the person who answers the phone and my emails to the technicians who visit our facility– it is always a pleasant experience! Again, thanks!
ComTec is considered part of the Franklin Towne Family. ComTec’s old-fashioned customer service in this ever-evolving technological world has proven to be a winning combination. Due to a lean IT staff, FTCHS finds it advantageous to utilize ComTec’s resources to successfully execute projects that are simply not feasible without ComTec’s assistance and expertise. We would highly recommend ComTec to any organization.
All of the staff was great, especially your support staff in the office and the technical side! Support is just as important as the product itself. ComTec gets an A+++
Everyone at ComTec is very courteous, professional, and knowledgeable.
Throughout the implementation process [your field team] was incredibly helpful, and someone you should be proud of as an ambassador to your company. We want to say a big “Thank you!” to all involved. It has been a true pleasure dealing with your company and we will certainly recommend you to other business partners who have IT needs.
ComTec is a professional partner whose team takes great pride in their work. The engineers worked diligently with ours to ensure that over 60 installations went smoothly; at our fastest pace we were converting four locations every week. ComTec’s team of experts did it right– proposed a solid plan, surveyed every location, developed a schedule, kept to the schedule, and completed installation of more than 60 systems in less than six months…meeting the goal agreed to at the start of the project.